Why Gaming Twitter is Stupid (and Pointless)

Feb 2010

16

cheaters no one loves them Why Gaming Twitter is Stupid (and Pointless)

 

Taking advantage of Twitter is easy. Within a week, I could build a Twitter account with at least a couple thousand followers — possibly over 5,000. Within a month or two, that account could have 20,000+ followers. For free (or for relatively cheap). Without all that much effort. I’ve done this on a few accounts to test, and this blog’s Twitter account (not @jaremy) was initially created using one of these methods. I did it because I wanted to see how difficult it was, and how useful it was. Spoiler: it is neither difficult nor very useful.

 

Over the past year, I’ve had a number of people come up to me and ask me “how can I gain a ton of followers quickly?” and “how can I get my message out to people immediately?”, always looking for the quick route to success. My answer is always the same – build a core network, and gain trust, not followers. Unfortunately, people always want a shortcut. So here’s a quick list of why taking a Twitter shortcut by gaming the system is not only borderline unethical, but pointless and a waste of time.

What Gaming Twitter Means

When I say “gaming Twitter”, I mean adding massive amounts of followers by using automatic following tools and keyword targeting. I also mean gaming the Twitter lists function to get added on dozens (even hundreds) of Twitter lists. Within thirty minutes after creating your Twitter account, you can follow hundreds of users who will follow you back automatically, and you can set up following for keywords using services like Twollow and Twollo. Using a service like Twibes, you can be automatically added to tons of lists.

 

For less than $10/month (or, free with a little additional effort), you can be well on your way to a follower list of 50,000 people and added to hundreds of lists. You’ll greatly surpass tons of the people you know who worked for months or years to build up their following simply by taking advantage of a flawed system. Ain’t life grand?

Problem #1: Followers Aren’t Listeners

The first, most obvious flaw is this: sure, you have 50,000 followers, but how many are actually listening? Use yourself as an example: you’re following 50,000 people – how many are you listening to? Probably none. Because you’ve just created an account to game the system, and you don’t actually care about the people you’re following – you just want them to care about what you’re saying. Considering you’ve built up a follow list of people who just because they auto-follow, how many of those folks do you think are *actually* reading your posts or are interested in your product? Well, you could do some analysis to find out. I did my own experiment last June on the importance of making friends, not followers.

 

Even without putting together the numbers, it’s pretty obvious though – the VAST majority of your followers are likely to be bots, people just like you, or people who have too many followers to read what you’re saying anyway. Most of the people you want listening to you are using filters, and guess what? You’re being filtered out.

Problem #2: It’s a Trust Thing

Personally, I lump in people who game Twitter with people who email spam and people who put flyers on my car windshield. They’re taking advantage of an easily-manipulated system. In this situation, rather than using social media as it was meant to be used (to empower users), Twitter abusers take advantage of the public and use goodwill to shove their message down an unsuspecting consumer’s throat. If I’m following you and I realize this is what you’re doing, I immediately lose trust and respect for you, and I will most likely never become your customer. Assuming your end goal is finding customers (not followers), you’ve got a problem.

 

If you think the power of Twitter is having one account that has thousands of followers, who will read your posts, you’re dead wrong. The power of Twitter is in its viral nature. It’s having your tweet spread like wildfire across a multitude of different communities. The power of tweeting an update to thousands of followers pales in comparison to the power of having that update retweeted across dozens of accounts, reaching potentially hundreds of thousands of followers. The first will get you dozens of clicks, the second will get you hundreds to thousands of clicks. And what you want is clicks, not followers.

Problem #3: You’re Obvious

It’s pretty easy to tell when someone’s gaming Twitter. Nothing says abusing the system like a following of over 10,000 and less than 100 tweets. Or having 90% of the lists you’re on say “Twibes”.* For those of you Xbox LIVE gamers, that’s like having a gamerscore of 10,000 but having played Avatar: The Last Airbender, King Kong and Madden 2005, 2006 and 2007.** Anyone who know anything about gamerscore knows you’re just trying to pull the wool over our eyes. Plus, any good analytics package like Twitalyzer or Klout will quickly show you what your influence really is.
*I had the misfortune of using Twibes, and now the lists I’m proud to be a part of are drowned by tons of Twibes lists. If only I could take it all back…
**Sorry for the Xbox LIVE reference. It’s what happens when you work there for a year. You get indoctrinated :)

 

Again, once people figure out that you’re gaming the system, you’ll lose all credibility. Sure, you can game the system and have it be a part of your legitimate following/userbase, but what little gains you make from it pale in comparison to the potential of losing all trust. At least in my opinion.

Problem #4: You’re missing the point

Good marketing and use of social networking is about building relationships. Relationships with your customers. Relationships with friends. Relationships with other marketers. If you’ve built up a good relationship with people who legitimately care about what you do and what your product represents, you will succeed far, far beyond what you do by gaming a flawed system.

 

If you end up burning your bridges by engaging in suspicious behavior, you’ll do more harm to yourself and your brand than you know. If you spend a few months organically building connections, networking with others and building TRUST, you’ll be much happier than if you try to take the shortcut. Shortcuts are always appealing, but shortcuts have a tendency to get you burned.

Conclusion

Truth be told, on my main account, I don’t have a lot of followers. I don’t have 10,000, or even 1,000. I have just over 500. But I take pride that I’ve never had to engage in any suspicious practices to create my twitter network. I take pride in the fact that many of the people who follow me filter me in and are truly listening. I take pride that I’ve never had to “auto-follow” to build those connections. And lastly, I take pride in the fact that when I create or write something worthwhile, those people will spread the word. Those 500 small connections has done much more for me than 50,000 mindless followers ever would. And that means a lot to me.

 

  • Heya Jeremy! Your post here is spot on. I work in social media and have been telling clients for more than a year now that gaming Twitter is pointless at best and potentially a very bad idea from a brand perspective.

    I especially appreciate your point about trust. Trust is something that takes a lot of time and energy to gain, but can be lost in a single bad decision.

    Unfortunately what I run into is large numbers of naive folks new to social media who are not only impressed by large numbers, but want to build those numbers for themselves quickly and with as little effort as possible. Even though I tell them why it's a bad idea in no uncertain terms they still want me to show them how to do it. A more noble man would simply refuse.

    Thanks for the reminder. Oh, and I followed you on Twitter myself this morning.
  • Hi Chris - thank you so much for your comment!

    The problem with naive social media users is that they expect unrealistic results in an unrealistic timeframe, not realizing that sometimes building a social media profile is a long, slow process as opposed to an overnight event. I wish you luck in explaining that to your clients :)
  • Edit: oops, meant to post a reply.
  • Thanks Jaremy, as a first hand account (having walked both paths) this is convincing. The issue of "how to get massive numbers of followers" has become an annoying part of the noise surrounding Twitter - including people who think that they "should" take this approach, casting about for ways to accomplish it, and people for whom it somehow discredits Twitter as a tool.

    I'm also interested in the filtering ("listening") question. It would be marvelous to see a study (survey?) about the most common approaches to filtering the huge volume of social media many of us subscribe to, and how likely it is that someone following X number of feeds will read a randomly selected post from any one of them.

    So what do you think, how does someone following only as many as 250 people (to choose a random number) on Twitter keep up the the volume?
  • I do follow around 250 people. And to be honest, even that (relatively) small volume is too much for me. That's why I use TweetDeck - it allows me to filter that list down to around 150, which is much more manageable.

    My favorite quote from last night at the #SMCSea event was "Thank god for Twitter Lists!" - which aboslutely rings true for me. I think a lot of power users are starting to use lists to track people rather then their lists of "following". This is all qualitative evidence though, of course. I would also love to see a survey on the matter.
  • Good points, thanks! I haven't been setting up enough filters, either lists or columns, sorry to say. Seems like yet another platform to maintain, haven't bitten the bullet yet. Was using Brizzly for a while which had a similar "groups" feature, with the difference being (as I understand it) that the lists weren't published to the world.... I'm also kind of toying with the idea of just unfollowing people rather than relegating them into "more and less primary" lists.
  • Jack
    Totally on-point post. Twitter cheating is what I think has the biggest chance for potentially dooming the service. I don't think Twitter really cares enough about the integrity of its userbase, and I think that is why competing services like Google Buzz may eventually win the social media wars.

    By the way, I'll follow you now :-)
  • Thanks for the comment (and the follow)! I agree that Twitter will definitely have some issues when it comes to paring down their userbase. Right now it really seems that they're doing the minimum when it comes to spam control, and I think that's a big issue.
blog comments powered by Disqus