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Why Gaming Twitter is Stupid (and Pointless)

Feb 2010

16

cheaters no one loves them Why Gaming Twitter is Stupid (and Pointless)

 

Taking advantage of Twitter is easy. Within a week, I could build a Twitter account with at least a couple thousand followers — possibly over 5,000. Within a month or two, that account could have 20,000+ followers. For free (or for relatively cheap). Without all that much effort. I’ve done this on a few accounts to test, and this blog’s Twitter account (not @jaremy) was initially created using one of these methods. I did it because I wanted to see how difficult it was, and how useful it was. Spoiler: it is neither difficult nor very useful.

 

Over the past year, I’ve had a number of people come up to me and ask me “how can I gain a ton of followers quickly?” and “how can I get my message out to people immediately?”, always looking for the quick route to success. My answer is always the same – build a core network, and gain trust, not followers. Unfortunately, people always want a shortcut. So here’s a quick list of why taking a Twitter shortcut by gaming the system is not only borderline unethical, but pointless and a waste of time.

What Gaming Twitter Means

When I say “gaming Twitter”, I mean adding massive amounts of followers by using automatic following tools and keyword targeting. I also mean gaming the Twitter lists function to get added on dozens (even hundreds) of Twitter lists. Within thirty minutes after creating your Twitter account, you can follow hundreds of users who will follow you back automatically, and you can set up following for keywords using services like Twollow and Twollo. Using a service like Twibes, you can be automatically added to tons of lists.

 

For less than $10/month (or, free with a little additional effort), you can be well on your way to a follower list of 50,000 people and added to hundreds of lists. You’ll greatly surpass tons of the people you know who worked for months or years to build up their following simply by taking advantage of a flawed system. Ain’t life grand?

Problem #1: Followers Aren’t Listeners

The first, most obvious flaw is this: sure, you have 50,000 followers, but how many are actually listening? Use yourself as an example: you’re following 50,000 people – how many are you listening to? Probably none. Because you’ve just created an account to game the system, and you don’t actually care about the people you’re following – you just want them to care about what you’re saying. Considering you’ve built up a follow list of people who just because they auto-follow, how many of those folks do you think are *actually* reading your posts or are interested in your product? Well, you could do some analysis to find out. I did my own experiment last June on the importance of making friends, not followers.

 

Even without putting together the numbers, it’s pretty obvious though – the VAST majority of your followers are likely to be bots, people just like you, or people who have too many followers to read what you’re saying anyway. Most of the people you want listening to you are using filters, and guess what? You’re being filtered out.

Problem #2: It’s a Trust Thing

Personally, I lump in people who game Twitter with people who email spam and people who put flyers on my car windshield. They’re taking advantage of an easily-manipulated system. In this situation, rather than using social media as it was meant to be used (to empower users), Twitter abusers take advantage of the public and use goodwill to shove their message down an unsuspecting consumer’s throat. If I’m following you and I realize this is what you’re doing, I immediately lose trust and respect for you, and I will most likely never become your customer. Assuming your end goal is finding customers (not followers), you’ve got a problem.

 

If you think the power of Twitter is having one account that has thousands of followers, who will read your posts, you’re dead wrong. The power of Twitter is in its viral nature. It’s having your tweet spread like wildfire across a multitude of different communities. The power of tweeting an update to thousands of followers pales in comparison to the power of having that update retweeted across dozens of accounts, reaching potentially hundreds of thousands of followers. The first will get you dozens of clicks, the second will get you hundreds to thousands of clicks. And what you want is clicks, not followers.

Problem #3: You’re Obvious

It’s pretty easy to tell when someone’s gaming Twitter. Nothing says abusing the system like a following of over 10,000 and less than 100 tweets. Or having 90% of the lists you’re on say “Twibes”.* For those of you Xbox LIVE gamers, that’s like having a gamerscore of 10,000 but having played Avatar: The Last Airbender, King Kong and Madden 2005, 2006 and 2007.** Anyone who know anything about gamerscore knows you’re just trying to pull the wool over our eyes. Plus, any good analytics package like Twitalyzer or Klout will quickly show you what your influence really is.
*I had the misfortune of using Twibes, and now the lists I’m proud to be a part of are drowned by tons of Twibes lists. If only I could take it all back…
**Sorry for the Xbox LIVE reference. It’s what happens when you work there for a year. You get indoctrinated :)

 

Again, once people figure out that you’re gaming the system, you’ll lose all credibility. Sure, you can game the system and have it be a part of your legitimate following/userbase, but what little gains you make from it pale in comparison to the potential of losing all trust. At least in my opinion.

Problem #4: You’re missing the point

Good marketing and use of social networking is about building relationships. Relationships with your customers. Relationships with friends. Relationships with other marketers. If you’ve built up a good relationship with people who legitimately care about what you do and what your product represents, you will succeed far, far beyond what you do by gaming a flawed system.

 

If you end up burning your bridges by engaging in suspicious behavior, you’ll do more harm to yourself and your brand than you know. If you spend a few months organically building connections, networking with others and building TRUST, you’ll be much happier than if you try to take the shortcut. Shortcuts are always appealing, but shortcuts have a tendency to get you burned.

Conclusion

Truth be told, on my main account, I don’t have a lot of followers. I don’t have 10,000, or even 1,000. I have just over 500. But I take pride that I’ve never had to engage in any suspicious practices to create my twitter network. I take pride in the fact that many of the people who follow me filter me in and are truly listening. I take pride that I’ve never had to “auto-follow” to build those connections. And lastly, I take pride in the fact that when I create or write something worthwhile, those people will spread the word. Those 500 small connections has done much more for me than 50,000 mindless followers ever would. And that means a lot to me.

 

Stop Obsessing Over Quantity

Oct 2009

12

R Lee Ermey from Full Metal Jacket

What we have here is a failure to communicate. Over the past few years we have focused so much on Quantity, that we have really lost touch with the most important modifier of all: Quality. We want our newspapers to print More news, and we want to see blogs that update us More often. We want More Twitter followers and More web traffic. Heaven forbid we ever have Less of anything.

 

But what’s so wrong about Less, if it increases Quality? Wouldn’t you rather have 5 followers than 5,000 if those precious few included Oprah, Kevin Rose and Perez Hilton and they loved retweeting your posts? Unfortunately, we’re so driven to increase quantity that we rarely stop to think about quality. The Velvet Underground received one of the greatest compliments a band could ever receive:

“Only five thousand people ever bought a Velvet Underground album, but every single one of them started a band”
-Brian Eno

 

Ultimately, The Velvet Underground ended up being inducted to the Rock ‘n’ Roll Hall of Fame, and many of their albums eventually sold very well. But if they were only judged by initial sales and popularity, we’d see an entirely different picture of Lou Reed’s experimental rock band. The same popularity vs. substance quandary debate rages on for social media influencers.

 

Every month I see hundreds of social media “experts” writing about how to get “More Followers”. (Techniques listed often include follow spamming and using more hashtags.) However, it’s much more rare to see posts about building quality connections and lasting relationships. You’d think the “experts” would care about such things. But apparently more is always better, and all that matters.

 

Take one blogger I really respect who values quality over quantity: Neil Patel may only make 2 posts a month, but they’re both of extremely high quality. I would rather read 2 of his posts a month than 30 useless posts a day. Just as I’d rather have 500 quality followers than 5,000 useless ones.

 

Here’s a proposal: Instead of focusing on More, let’s focus on Better. Instead of increasing Quantity, let’s worry about Quality. Just imagine what we could achieve.

 

Make Friends, Not Followers (Twitter Experiment Part 2)

Jun 2009

26

When it comes to Twitter, what’s more important: a large list of followers or a small list of friends? I recently launched an experiment to take a qualitative look at Twitter followers and to help answer this question. My goal was to find out whether it makes more sense to just add/follow back thousands of people with little interaction, or to focus on a few friends but foster relationships with them. I used my main twitter account and one I created a few months ago to run the experiment and compare. My account is labeled “Friends”, and the other account is labeled “Followers”. Please keep in mind that this is a qualitative analysis – I only used 2 total accounts, testing just 12 links over the course of 10 days. In the future I’d hope to duplicate this experiment over a month’s time, testing many more links over a multitude of accounts.

 

So what did I find in this experiment? Well, my hypothesis was that with 4X the base of followers, the second account would certainly get more clickthroughs of links, but that the percentage of users clicking through would be higher for my @jaremy “Friends” account, and there would be higher interaction. I tested 12 links at 4 different time slots, Morning (before 12 PST), Lunch (12-2), Afternoon (2-6) and Night (6PM and later). I also categorized each link (Gaming, Misc, Personal, Tech). Here were my findings (all data analyzed using an Excel PivotTable because I’m an enormous dork):

 

Average Twitter Followers

 

1) Make friends, not followers. Period. Not only was return on interaction much higher (6.4% to 1.5%), but the “Friends” account even got more overall clicks than the “Followers account. As measured by daypart, Afternoon and Night had the smallest differential in percentage, but still received 2X the percentage of clicks on the Friends account.

 

 Make Friends, Not Followers (Twitter Experiment Part 2)

 

 Make Friends, Not Followers (Twitter Experiment Part 2)

 

 Make Friends, Not Followers (Twitter Experiment Part 2)

 

2) It’s personal. The largest differential with regards to content type was a personal link I posted about a story I wrote on my college experience. On that post I got a whopping 23% of clickthroughs to my “Friends” account, versus less than 1% on the other account.

 

Twitter is Personal

 

3) With followers, you have to scale BIG. To make significant enough gains, on an account filled with uninterested followers, you would have to have at least 4.5X the number of people following. So if you have an account with 1,000 followers, to market with an account with more *clicks*, you’d have to get 4,500 followers. Which begs the question: why not just interact and make more friends?
4) Friends have greater interaction, too. Over the course of this experiment, I had 10X the interactions (RTs + Replies) with my group of “Friends” than my group of “Followers”. Needless to say, if you have questions or need help or any sort of interaction, having Twitter friends is the way to go. And one of the big ways that I use Twitter is for that interaction.

 

Clearly the best solution for Twitter is to have thousands of friends, all of whom are interested in your content. But if it’s a choice between creating a huge list of followers and actually making connections, I hope this post helps you to use Twitter (and other social networks) in the right way.

 

Let me know what you thought of this experiment in the comments section. Any input would be appreciated, and if you’re interested in helping on a larger-scale experiment sometime in the future, feel free to contact me on Twitter or in the comments.

The Twitter Follower Experiment

Jun 2009

16

Twitter Experiment Follow MeEdit: Click through the link at the bottom to see the results of the experiment.

 

Sometimes I’m curious to a fault. I’ve always been of the opinion and mindset that Twitter account with a few interested followers was more important than a Twitter account with many ambivalent followers. However, this theory is wholly unsubstantiated and based on no factual evidence. So, being the curious little analyst that I am, I have decided to test the theory. So let’s have a little qualitative fun here – be sure to recognize the lack of statistical significance and sample size. I currently have my main Twitter account with which I only follow people who I know or specifically interact with, and another account, on which I will actively add as many users as I possibly can, in the hopes of building a very large list of followers, multiple times larger than my main account.

 

I created the second account a couple of months ago, and already have four times the followers, with less than 1/10th of the @replies and 1/5th the updates. Though I will (and still do) plan on interacting with the @techshots Twitter account, one of its initial purposes was to create a test. Will my 250 “friends” be more apt to click (and retweet) my messages than 1,000 relative strangers only following me in return for an initial follow? I have no doubt that the @jaremy account will have a greater percentage of clicks, but how about a greater overall number? What if I double the other account? Will that number change if I make those tweets during the day or at night? Will they change on different days? And so The Twitter Follower Experiment begins. For the record, I will not use my other account to link to this post (though they could conceivably go through another link to get here).

 

Here is a list of theories that I plan on testing:
- Will a small list of “friends” drive more traffic than a large list of “followers”?
- Will that smaller list generate a higher percentage of clicks?
- Will it cause greater interaction (retweets)?
- What are the changes when it comes to time of tweet?

 

My theory: It will generate a higher percentage, but the overall number will eventually scale to the list of more followers. The smaller list will create more retweets and interaction due to the friendly nature of other users and filtering programs like TweetDeck. The results might vary later on in the night as a result that most of my acquaintances are on Twitter earlier on in the day. The same might be true during 9-5 work hours. Though I’m not 100% sure of this.

 

What do you think will happen? Do you think 250 followers has the power to beat 1,000? This is a small experiment (I should compare 2,500 with 10,000 along with other variations to truly test with any significance), but I’m interested to see the results. Please and I will log my progress over the next couple of weeks and return with my results. Also, if you found this post through a tweet of mine, please mention it below.

 

Part 2 of the experiment is now complete. Check it out here: Twitter Experiment